Privacy Policy

www.semitse.com is committed to ensuring that your privacy is protected. All your personal information will only be used in accordance with this privacy policy.

www.semitse.com may change this policy at any time. Technology changes, laws and authority directives may require us to inform you of activities that we do where they can affect your privacy rights. Sometimes you have to check this page regularly to make sure you know every change. This policy is effective from 1 April 2017.

I. Information we collect

We collect the information below, including but not limited to:

• Your name and date of birth
• Contact information including email address
• Demographic information including addresses and post codes
• Other information that is relevant for the purpose of surveying or offering products and services
• History of product purchases at semitse.com
• Other information that you decide to share with us

II. What We Do with the Information We gather

We need that information to understand your needs so that we can provide better service, and with respect to the following objectives:

• Internal record keeping
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new offers or other information which we think you may find interesting using the email address which you have provided.
• Information we can use for market research purposes so we can contact you at any time
• Analyze the way and purpose you shop so that it allows us in the future to provide browsing experience and relevant marketing materials according to your needs and tastes
• to Improve the appearance of the website
• To contact you about your experience while shopping at www.semitse.com so we can find out about what good services and facilities we have provided and what we need to improve
• To improve the website and to ensure that the content presented is in the best form for you and your computer or mobile device

If at any time you change your mind about this agreement, you can email us to info@semitse.com

III. Security

• We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
• Your personal information can be disclosed to employees of www.semitse.com and our trusted service partners who will only process information in accordance with the above objectives. Your privacy is important to us and we will never sell or disclose your personal information to third parties for the use of information for other purposes than described in this policy.

IV. Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Please read the terms in full before you use this Website. If you do not accept these terms, please do not use this Website. Continue using the Website implies that you accept these terms. We do occasionally update these terms so please refer back to them in the future.

The term ‘YourOnlineStore’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

Terms of Service

PRODUCT AND SERVICES
Prices of products and shipping services are subject to change at the discretion of www.semitse.com without prior notice.

PRODUCT
The status of the item is presented as closely as possible with periodic updates which may change at any time.

Product conditions are as follows:

• The goods are sealed / wrapped according to the factory.
• There is a warranty card provided by PT. Semesta Mitra Sejati

Customers must ensure that the product details / information are identical to the required code before making an agreement on the payment page.

The product you ordered through www.semitse.com will be approved when you receive a confirmation email from us. Make sure you fill in the email address correctly. If after 3 hours of ordering you have not received a confirmation email, please contact Semitse Customer Service via the contact listed on the contact page.

We are not responsible for any delays or failures to comply with the Terms of Service or return policies if such delays or failures arise from any events that are beyond our control. Some events that include (but are not limited to) are fire, flood, earthquake, storm, natural disaster, war, civil unrest, acts of terrorism, or dangerous damage to or damage to our premises, equipment or products.

DELIVERY SRVICE

Product delivery will be done after www.semitse.com receives confirmation of payment for transactions made by customers, a maximum of 1×24 hours working days.

The service fees charged to you are in accordance with the amount of the order price along with shipping costs according to the cost of the shipping courier service used. For Indonesian territory shipping services, www.semitse.com uses JNE.

Product delivery time ranges from 2-4 working days If you make a bank transfer payment method, click BCA, and or Credit Payment. The shipments can be processed if you have confirmed the order.

PROMOTION

All information regarding offers, prizes, promos and products that we deliver through our social media:

• Facebook:   V-MODA Indonesia
• Instagram: @semitse_asia, @vmodaindonesia

You can immediately ask to our staff via the contact listed on the contact page.

www.semitse.com delivers information about products and services through social media listed above. Information from the media other than those listed above is not the responsibility of www.semitse.com

TRANSACTIONS THROUGH WWW.SEMITSE.COM

Service System
Ordering products through www.semitse.com can be processed every Monday to Friday at 09.00 to 17.00 WIB. For bookings on Saturday, Sunday, national holidays or outside operating hours, the items ordered will be included in the booking inbox and will be processed on the next business day.

Online Ordering & Payment Procedures
To shop, you must log in to www.semitse.com. Customers who have not registered must fill out the registration form first to be able to log in and then transact on the website www.semitse.com

After the login is successful, the customer can order products online then fill in the order information at www.semitse.com

Before finishing shopping by clicking “Place Order”, customers are required to check [✓] on the Disclaimer (“I agree to the terms of use and privacy policy”) first. This disclaimer is an online transaction agreement with the Terms of Service imposed by www.semitse.com.

If the payment has been successfully , the Customer is required to confirm payment

Customers are required to save proof of payment if at any time needed in the payment confirmation process..

www.semitse.com has the right to reject customer transactions if deemed inappropriate.

Payment for your order can be made through BCA bank account transfers and via Doku MyShotCart. Doku MyShotCart is a trusted payment service in Indonesia, in providing easy payment methods for consumers. Semitse.com uses the features of Doku MyShortCart to make it easier for you to make payments, including using credit cards. Payments using the features of Doku MyShortCart will be charged per transaction, the mechanism of which is fully regulated by Doku MyShortCart. You can see this transaction fee on the Order Summary page after you choose the payment method. Other questions about Doku MyShortCart can be seen here. http://dokuwallet.com/id/faq-user

When making a payment by bank transfer, customers are required to confirm payment through the Payment Confirmation form

• Step 1: Select the “Payment Confirmation” Menu
• Step 2: Click the “Confirm Payment”
• Step 3: For your payment to be smooth, fill in all information requested correctly, complete, and accurately.
• Step 4: After make sure the data is correct, click the “Confirm Payment”

PRICE OF PRODUCTS
The product price that must be paid is according to what is stated in the shopping cart and or the order invoice on the payment page.

PROTECTING YOUR CREDIT CARD PRIVACY

We will take appropriate steps to protect your privacy. Every time you provide sensitive information (for example, a credit card number to make a purchase), we will take reasonable steps to protect, such as encrypting your card number. We will also take reasonable security measures to protect your personal information in storage.

Credit card numbers are only used for payment processing and not stored for marketing purposes. We will not provide your personal information to other companies or individuals without your permission. “Your order process is guaranteed to be secure with the Secure Sockets Layer (SSL) protocol where SSL provides every customer full security and freedom to shop online without worrying about the possibility of theft of credit card information”

COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of semitse or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of semitse, with copyright authorship for this collection by semitse, and protected by international copyright laws.

TRADE MARKS
Semitse trademarks may not be used in connection with any product or service that is not Semitse, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Semitse. All other trademarks not owned by Semitse or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Semitse or its subsidiaries.

LICENSE AND SITE ACCESS

Semitse grants you a limited license to access and make personal use of this site. You may copy information from this Website only as necessary for your personal use to (a) view, (b) save, and (c) print, or (d) e-mail it. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Semitse so long as the link does not portray Semitse, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Semitse logo or other proprietary graphic or trademark as part of the link without express written permission. You agree otherwise not to reproduce, modify, distribute, decompile, disassemble or reverse engineer any portion of this Website. You further agree that You will not use this Website to do any of the following (“Activities”):

• Attempt to gain unauthorized access to this Website, other accounts, computer systems or networks connected to this Website, through password mining or any other means
• Impersonate any person or entity, including, but not limited to, a Company representative or employee, or falsely state or otherwise misrepresent Your affiliation with a person or entity;
• Take any action that imposes an unreasonably or disproportionately large load on this Website infrastructure;
• Intentionally or unintentionally violate any applicable local, national or international law.

VALIDITY OF WEBSITE CONTENT
We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this Website at any time and without notice.

EXSTERNAL LINK
This Website may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the ‘External Links’). Since we do not possess any control over such sites and resources, you acknowledge and agree that we will not be held responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY SEMITSE ON AN ‘AS IS’ AND ‘AS AVAILABLE’ BASIS. SEMITSE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. SEMITSE DOES NOT WARRANT THAT THIS WEBSITE AND/OR ITS SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE.

LIMITATION OF LIABILITY
You understand that to the extent permitted under applicable law, in no event will or its officers, employees, directors, shareholders, parents, subsidiaries, affiliates, agents or licensors be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of revenues, profits, goodwill, use, data or other intangible losses (even if such parties were advised or, knew of or should have known of the possibility of such damages), resulting from your use of this Website and/or Services.

EXCLUSIONS AND LIMITATIONS
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations and disclaimers may not apply to you. To the extent that we may not, as a matter of applicable law, disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty and the extent of Semitse’s liability shall be the minimum permitted under such applicable law.

COMPLAINTS OR QUESTIONS
The development and improvement of our services is inseparable from your input. If you want to give input, suggestions, or messages, you can contact us at info@semitse.com or contact us at 021-3913238 –

COMPLETION AND LAW

The Terms of Service listed on www.semitse.com regarding our products and services are protected by applicable laws and laws in Indonesia.

All disputes arising from the implementation of the site and the services provided by www.semitse.com with you will be resolved by deliberation, unless there are things that are indeed troubling and involving many people. We will process it legally.